Tenant Handbook

Rent Payment 

Rent is due on or before the first of each month.  It is the tenant's responsibility to forward the rental payment in compliance with its lease.  Please reference your Master Tenant ID#, building number and lock box number on all payments. Please send your rent to the following address: 

For wiring instructions, please contact the Property Management Office.

• Introduction
  • Welcome
  • About JBG SMITH
  • Operating Instructions
• Building Operations
  • Property Management
  • Tenant Service Center
  • Holidays
  • Rent Payment
  • Security Operations
• Building Access
  • Building Hours
  • Deliveries
  • Loading Dock
  • Messengers
  • Solicitation
  • Visitor Access
• Building Security
  • Building Access Control Systems
  • Lost and Found
  • Private Alarm Systems
  • Property Removal/Stolen Property
• Emergency Preparedness
  • Fire and Life Safety
  • Floor Warden Team Training
  • Tenant Emergency Plans
• Emergency Procedures
  • Contact Numbers
  • Active Shooter
  • Bomb Threat Emergency
  • Civil Disturbances
  • Elevator Malfunction
  • Fire Emergency
  • Flooding Emergency
  • Medical Emergency
  • Power Failure Emergency
  • Severe Weather
  • Toxic Hazards Emergency
• Building Services
  • Building Signage and Directory
  • Elevators
  • Energy Conservation
  • Forms
  • HVAC
  • Janitorial Service
  • Mail Service
  • Recycling
  • Service Requests
  • Storage
• Policies and Procedures
  • Certificate of Insurance
  • General Rules and Regulations
  • Holiday Decorations
  • Moving Policy
  • Occupancy Permit
  • Smoking Policy
  • Tenant Alterations
  • Sublease and Assignment Guide