Tenant Handbook

Mail Service

The USPS, UPS and Fedex deliver daily, directly to each tenant suite. Outgoing mail can be given directly to your mail carrier. 

USPS mailboxes are located on the first floor in the rear hallway.  Pickup times are 11:20 a.m. and 3:00 p.m.

• Introduction
  • Welcome
  • About JBG SMITH
  • Operating Instructions
• Building Operations
  • Property Management
  • Tenant Service Center
  • Holidays
  • Rent Payment
  • Security Operations
• Building Access
  • Building Hours
  • Deliveries
  • Loading Dock
  • Messengers
  • Solicitation
  • Visitor Access
• Building Security
  • Building Access Control Systems
  • Lost and Found
  • Private Alarm Systems
  • Property Removal/Stolen Property
• Emergency Preparedness
  • Fire and Life Safety
  • Floor Warden Team Training
  • Tenant Emergency Plans
• Emergency Procedures
  • Contact Numbers
  • Active Shooter
  • Bomb Threat Emergency
  • Civil Disturbances
  • Elevator Malfunction
  • Fire Emergency
  • Flooding Emergency
  • Medical Emergency
  • Power Failure Emergency
  • Severe Weather
  • Toxic Hazards Emergency
• Building Services
  • Building Signage and Directory
  • Elevators
  • Energy Conservation
  • Forms
  • HVAC
  • Janitorial Service
  • Mail Service
  • Recycling
  • Service Requests
  • Storage
• Policies and Procedures
  • Certificate of Insurance
  • General Rules and Regulations
  • Holiday Decorations
  • Moving Policy
  • Occupancy Permit
  • Smoking Policy
  • Tenant Alterations
  • Sublease and Assignment Guide