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Tenant Handbook

Bomb Threat Emergency

If you or someone in your organization receives a bomb threat, please do the following:

  • Handle the call immediately.  It is important that you keep a CALM voice.
  • Note the telephone number or line the call is received on and caller ID information.
  • Obtain as much information as possible from the caller.  Ask the caller to repeat the message, particularly the location of the bomb, time of detonation, etc.  NOTE:  Complete the Bomb Threat by Telephone Data Sheet.
  • Write the message using the exact words of the caller.
  • Listen for background noises that may provide a clue as to where the call is originating.
  • Pay attention to the voice of the caller so that you may be able to identify it should you hear it again.  Listen for accents, dialects, speech impediments, etc.
  • Upon receiving a bomb threat, immediately call 911 to report the threat.
  • Call the Tenant Service Center.
  • Advise your Office Manager or Supervisor of the threat.
  • Meet emergency service personnel responding to your location.
  • Leave the building, if you feel it is necessary.

 

Suspicious Object

Tenants notified of a bomb threat should determine if any suspicious or unusual objects exist within their premises.

  • The importance of not touching any suspicious package or article cannot be stressed enough.  Explosive devices may appear in a recognizable form, or they may be very sophisticated, disguised so they will not be easily discernible.
  • The local authorities will remove the suspicious object.
  • Do not assume that there is only one suspicious object.
  • If a suspicious object is found, do not use any equipment that emits radio waves.
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