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Tenant Handbook

Emergency Contact Numbers

 

  Fire,  Rescue and Ambulance, Police

  Non-Emergency

 911

 (202) 727-9099 or 311

 Kastle Systems - Access Control

 (703) 524-7911

  Tenant Service Center

 (703) 769-1250

Suspicious Activities - Immediately report to Washington, DC Metropolitan Police then contact Security and Property Management.

311

 

  • Introduction
    • Welcome
    • About JBG SMITH
    • Operating Instructions
  • Building Operations
    • Property Management
    • Tenant Service Center
    • Holidays
    • Rent Payment
    • Security Operations
  • Building Access
    • Building Hours
    • Deliveries
    • Loading Dock
    • Messengers
    • Solicitation
    • Visitor Access
  • Building Security
    • Building Access Control Systems
    • Lost and Found
    • Private Alarm Systems
    • Property Removal/Stolen Property
  • Emergency Preparedness
    • Fire and Life Safety
    • Floor Warden Team Training
    • Tenant Emergency Plans
  • Emergency Procedures
    • Contact Numbers
    • Active Shooter
    • Bomb Threat Emergency
    • Civil Disturbances
    • Elevator Malfunction
    • Fire Emergency
    • Flooding Emergency
    • Medical Emergency
    • Power Failure Emergency
    • Severe Weather
    • Toxic Hazards Emergency
  • Building Services
    • Building Signage and Directory
    • Elevators
    • Energy Conservation
    • Forms
    • HVAC
    • Janitorial Service
    • Mail Service
    • Recycling
    • Service Requests
    • Storage
  • Policies and Procedures
    • Certificate of Insurance
    • General Rules and Regulations
    • Holiday Decorations
    • Moving Policy
    • Occupancy Permit
    • Smoking Policy
    • Tenant Alterations
    • Sublease and Assignment Guide

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